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Loyalty Clubs to Get Inspiration From


 Sometimes it just takes a little inspiration from people around you to get your own business moving in the right direction. So we've rounded up a few good looking loyalty clubs on the flok app, to help those of you interested in starting or refreshing your own customer loyalty program. Explore the following businesses - see what they're offering their club members and pick up some tips along the way. Got some customer loyalty tips of your own? Add them here through the Comments section!

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Topics: Customer Loyalty Program, Digital Punch Card

3 Reasons Push Notifications Will Change the Way You Communicate with Your Customers

What are push notifications and how can they help your business-1.png


There are many ways to reach your customers these days. You can greet them in person at your storefront, shoot them an email, post updates through your social media pages or send a text. But there’s a newer method you may be less familiar with. It's a direct route and it can drastically improve the way you communicate with your customers. It's called a push notification. 

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Topics: Push Notifications

3 Ways Beacon Marketing Personalizes Your Relationship with Customers

 Beacon for your business - Welcome customers as they walk in your door.


Tools like Facebook, Twitter, Instagram and other social sites are great ways to keep up the communication with your customers. But with so many businesses on these platforms, and the constant changing of their sharing infrastructure, your connection can sometimes get lost… or just not reach the amount of people you’d hoped. For example, what happens when you post a status update on your company’s Facebook page these days? Not quite enough, right? Your update only gets viewed by a small portion of your followers. So, the pros have come up with new and intuitive ways for business owners, like you, to gain a more direct route to ALL of your customers. One particularly interesting emerging method is called beacon marketing.

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Topics: Beacon

4 Essentials for a Successful Customer Loyalty Program

Loyalty rewards program helps you create a relationship with customers.

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Topics: Small Business Tips, Digital Punch Card

flok 2016 small business messaging trends

Here at flok, we take relationships between small businesses and their customers seriously. Nothing makes us happier than connecting these two groups. Over the last year we have tracked how small businesses are messaging their customers and how they would like to message them in the future. Take a look below to see the shifts in local business messaging that we uncovered. 
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Flok Named ‘Best New Product for SMBs'!

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flok featured on CNBC!


This weekend, flok was featured on CNBC as one of the top back-to-school shopping apps for 2016! View the full story here

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Topics: Flok News, Flok Features

flok Report: The Pulse of Local Business


At flok, we're working with thousands of businesses on mobile marketing, automation and chatbot/AI programs. In each instance, we like to function not as a vendor, but as a partner who can assess businesses' needs and provide reliable, cost-effective solutions. That's why we're always interested in the external forces impacting businesses -- whether it's the economy, or a massive shift in consumer behavior (like mobile has generated over the past few years).

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Topics: Flok News, Flok Features

New Space, New Bots and the Mobile Top 10


It's been an exciting quarter here at flok. We've rolled out an enhanced loyalty program for a national retailer (Banana Republic Factory), were featured as a top 10 mobile-offline activation by Mobile Commerce Daily, upgraded office space in NYC to handle rapid growth, launched our Instagram and even invented the weed bot. Here are some highlights:

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Topics: Flok News, Flok Features, Chatbot

flok for Business App Featured in the News!


Last week, we announced flok for Business -- a powerful new tool for business owners and managers to engage their customers and run their loyalty programs direclty from their phones. The app is free to download on iOS and Android

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Topics: Flok News, Flok Features

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