Merchant Monday is a series of posts from LoyalBlocks about some of our favorite merchants. If you’re a merchant and you’re interested in being featured here, please contact Joanna. If you’re interested in becoming a LoyalBlocks merchant, head over to our website now to set up your customer loyalty program.
Kismet Nails is new to the LoyalBlocks client list, but we're already excited to have them on board. Kismet is run by Virginia Griffin, and is located in Houston, Texas. The store is currently using the LoyalBlocks Welcome Token to bring in more first time customers - with good service and results, there's no reason those first time customers would go somewhere else for their nails next time around. Plus, a $10 discount is a really enticing offer - that's a BIG discount!
We spoke with Virginia about her view on loyalty, and couldn't agree more with what she had to say. "Loyalty to me means trust," said Virginia. "Trust builds long term relationships. If you don't trust a company or its policies and procedures, you won't spend your money there." That's really something that we believe here at LoyalBlocks as well. It's important to offer great deals to your customers, but you also have to make sure that your services themselves are up to scratch. And in the case of Kismet Nails, customers seem pretty happy. That in itself goes a long way to building loyalty - why go somewhere else when you're happy where you are?
Virginia also told us how she feels LoyalBlocks is working for Kismet Nails and how she finds working with the app. We were happy to hear her response - "I love the convenience of the app and check ins for my customers. I especially love how easy it is for me to use the dashboard system." The dashboard is one of our key features, making it easy for our customers to make changes to their tokens and view details about their business. You need to know as much as you can about your loyalty club and how well it's working for your business - so we give you access to a dashboard with stats about your tokens, information on club members, and other great ways to manage your club.
We believe that, together with LoyalBlocks, Kismet Nails can go from strength to strength - and we look forward to being part of that experience!