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Luis Neto Hair Design
Luis Neto Hair Design is based in Norwich, Norfolk, in the UK, and is owned by Luis Neto, a professional barber and stylist with nine years experience. Luis has worked over the years across the world, including Portugal, the United States, and China. Luis Neto Hair Design has a large base of loyal customers, and Luis himself decided to start looking for ways to reward those customers, and started working with LoyalBlocks.
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[quote style="boxed" float="left"]LoyalBlocks empowers customers to be loyal, and has amazing social sharing options[/quote]
We spoke with Luis about loyalty, and what it means to him. "Loyalty to me is faithfulness and devotion to one who you hold great respect for," he said. "For my business, it means creating a trustworthy and respected service that will promote a dedicated and regular client base." This attitude has worked well enough for Luis up until now, to the point that he has hundreds of dedicated customers returning to him and his salon on a regular basis. Luis told us that his ideal customer is "someone who becomes a regular and loyal customer because they believe in the service they receive." He also pointed out that these customers will "promote the business through word of mouth due to an enjoyable and satisfying outcome." We believe that Luis is right - the perfect way to gain more customers is via word of mouth from your current customers. Statistics show that people are far more likely to listen to friends reviews than those they find online.