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Merchant Monday: Leaf & Berry

Posted by Joanna Braunold on Apr 7, 2014 12:22:11 PM

Merchant Monday is a series of posts about some of our favorite merchants. If you’re interested in being featured here, please contact Joanna. If you’re interested in becoming a LoyalBlocks merchant, head over to our website now to set up your customer loyalty program.

Leaf & Berry

Leaf & Berry is a tea and frozen yogurt lounge in West Bloomfield, Michigan. The lounge opened in 2013, and is run by Ash Naik and Alaiah Chandrasheakar. They serve over 40 kinds of fresh brewed, loose leaf teas, as well as delicious frozen yogurt in a variety of flavors, with a toppings bar and smoothies.

Find Leaf & Berry:
Website
Facebook
Twitter
Instagram

Leaf & Berry

Entertaining the Neighborhood

Ash and Alaiah, owners of Leaf & Berry, decided that they wanted to do more than just be another froyo lounge. "West Bloomfield can be pretty quiet," says Ash Naik. "We wanted to spice things up a little and provide the neighborhood with some entertainment, as well as tea and frozen yogurt." By holding karaoke nights, charity fundraisers, and their famous Drag Queen Bingo, Leaf & Berry really is dragging in the customers!

Loyalty

Ash Naik spoke to us about his customers and how he's planning on keeping them loyal. "We just want happy customers coming back for more," he said. By using LoyalBlocks to reward their returning customers, he's planning on growing their business while keeping everyone happy. "The customer interaction with the app is great," says Ash. "We also love the analytics, which allow us to measure how our program is performing."

The Leaf & Berry staff have been incredibly enthusiastic about their LoyalBlocks loyalty club so far, sharing it with their Facebook fans and their in store customers. We're looking forward to working together to increase repeat business and keep rewarding their customers!

Topics: Flok Merchants

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